Cancellation and Refund Policy
Cruise Cancellation Policy
More than 60 days prior to sailing
59 – 46 days prior to sailing
$200 per person at time of booking (Final Payment is due 75 days prior to sailing)
More than 75 days prior to sailing
74 – 55 days prior to sailing
$250 per person at time of booking (Final Payment is due 75 days prior to sailing)
More than 75 days prior to sailing
74 – 55 days prior to sailing
Group Cancellation Policy
$75 per person at time of booking – applies to Interior and Oceanview staterooms
$150 per person at time of booking – applies to Suites (Terrace & Junior) (Final Payment is due 60 days prior to sailing)
More than 60 days prior to sailing
59 – 46 days prior to sailing
$150 per person at time of booking (Final Payment is due 75 days prior to sailing)
More than 75 days prior to sailing
74 – 55 days prior to sailing
$150 per person at time of booking (Final Payment is due 75 days prior to sailing)
More than 75 days prior to sailing
74 – 55 days prior to sailing
Fees for Sailing Date Changes
-
MVAS will charge a $25 per booking Administrative Fee (regardless of the number of cabins)
plus fare difference if the rate for the modified cruise higher
for guests who change or reschedule the date of the Cruise up to 8-days prior to sailing.
-
Guests are not permitted to change or reschedule their sailing date within 7-days or less prior to sailing. Changing or rescheduling a sailing date within 7-days or less constitutes a
cancellation and shall be subject to MVAS’ cancellation policy, but a guest may elect to reinstate their sailing as a one-time courtesy subject to a
$150.00 Reinstatement Fee plus taxes and fare difference when guests reinstate a booking at a higher cruise fare. This fee is charged per Cabin.
Fees for Adding or Substituting Guests
- There is no Administrative Fee when a new guest is added to an existing booking.
-
There is a $25 Administrative Fee to substitute a guest on an existing booking
up to 48-hours prior to sailing.
-
There is a $50 per person Change Fee to substitute a guest
within 48-hours prior to sailing.
- Substituting all guests on a reservation constitutes a cancellation subject to MVAS’ cancellation policy.
MVAS Will Not Refund Cruise Fare for No Shows and Denials of Boarding
Taxes, Fees and Port Expenses are Refundable – MVAS will only refund taxes, fees, and port expenses to any guest who did not sail because he/she was a no show or denied boarding. The booking must be canceled in each case and the taxes, fees, and port expenses per person will be refunded to the credit card on file.
Fees for One-Time Courtesy Reinstate/Rebook Missed Sailings
-
MVAS offers a one-time courtesy reinstatement for guests who miss their cruise subject to a
$150.00 Reinstatement Fee plus taxes and fare difference when guests reinstate a booking at a higher cruise fare.
-
No Reinstatement Fee applies if MVAS should cancel a cruise for any reason, but
guests may pay fare difference if the rebooking is at a higher cruise fare.
GovX and VCS Bookings
MVAS will not charge any change fees for members who are modifying their sailing due to deployment. For members who are modifying their sailing for other reasons, the following fees apply:
More than 60 Days prior to Sailing
59 – 7 Days prior to Sailing
Per Booking (fare difference when/where applicable)
Less than 7 Days prior to Sailing is Not Permitted and Will Constitute a Cancellation
Changing more than 48 Hours to Sailing
Changing less than 48 Hours to Sailing
No Shows & Denied Boarding
Guest must call Customer Service within 24-hours. Booking reinstatement will incur a $150 fee
Per Cabin (fare difference applicable for high season, weekend, and holidays)
