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Cruise Cancellation Policy and Fee Schedule for Cancellations

Applies to the following types of sailings/vacations:

  • 3-Day / 2-Night Cruise
  • 4-Night Cruise & Stay
  • 6-Night Cruise & Stay
  • Group Cruise Reservation
  • Group Cruise and Stay Reservations
More than 60 days prior to sailing No Charge
59 - 46 days prior to sailing 50% total fare paid or standard deposit amount (whichever is greater)
45 - 31 days prior to sailing 75% total fare paid or standard deposit amount (whichever is greater)
0 - 30 days prior to sailing 100% of total fare

Deposit Availability

  • 3-Day / 2-Night Cruise: NO DEPOSITS
  • 4-Night Cruise & Stay: $200 per person at time of booking (Final Payment is due 75 days prior to sailing)
  • 6-Night Cruise & Stay: $250 per person at time of booking (Final Payment is due 75 days prior to sailing)

Group Deposits

  • 3-Day / 2-Night Cruise: $75 per person at time of booking for Interior and Ocean View; $150 per person for Suites (Final Payment is due 60 days prior to sailing)
  • 4-Night Cruise & Stay: $150 per person at time of booking (Final Payment is due 75 days prior to sailing)
  • 6-Night Cruise & Stay: $150 per person at time of booking (Final Payment is due 75 days prior to sailing)
  • Please refer to your Group Proposal for the most accurate and updated policies

Fees for Sailing Date Changes

MVAS will charge a $25 per booking Administrative Fee (regardless of the number of cabins) plus fare difference if the rate for the modified cruise is higher for guests who change or reschedule the date of the Cruise up to 8-days prior to sailing.

Guests are not permitted to change or reschedule their sailing date within 7-days or less prior to sailing. Changing or rescheduling a sailing date within 7-days or less constitutes a cancellation and shall be subject to MVAS’ cancellation policy, but a guest may elect to reinstate their sailing as a one-time courtesy subject to a $150.00 Reinstatement Fee plus taxes and fare difference when guests reinstate a booking at a higher cruise fare. This fee is charged per Cabin.

Fees for Adding or Substituting Guests

  • There is no Administrative Fee when a new guest is added to an existing booking.
  • There is a $25 Administrative Fee to substitute a guest on an existing booking up to 48-hours prior to sailing.
  • There is a $50 per person Change Fee to substitute a guest within 48-hours prior to sailing.
  • Substituting all guests on a reservation constitutes a cancellation subject to MVAS’ cancellation policy.

Cancellation Due to Non-Payment (Auto Cancellations)

Select cruise products are eligible for deposits at the time of initial booking (i.e., Cruise and Stay bookings, Group bookings).

For bookings that are not paid in full in advance of the following periods identified below, then the bookings will be subject to automatic cancellation with no refunds provided for either 50% total fare paid or standard deposit amount (whichever is greater):

  • Cruise & Stay: Final payment is due 60 days prior to sailing, bookings not paid in full 60 days in advance of sailing will forfeit existing payments made and applied to the booking.
  • Groups: Final payment is due 60 days prior to sailing, bookings not paid in full 60 days in advance of sailing will forfeit existing payments made and applied to the booking.

MVAS Will Not Refund Cruise Fare for No Shows, Denials of Boarding, and Auto Cancellations

Taxes, Fees and Port Expenses are Refundable – MVAS will only refund taxes, fees, and port expenses to any guest who did not sail because he/she was a no show or denied boarding.  The booking must be canceled in each case and the taxes, fees, and port expenses per person will be refunded to the credit card on file.

Fees for One-Time Courtesy Reinstate/Rebook Missed Sailings

  • MVAS offers a one-time courtesy reinstatement for guests who miss their cruise subject to a $150.00 Reinstatement Fee plus taxes and fare difference when guests reinstate a booking at a higher cruise fare.  
  • No Reinstatement Fee applies if MVAS should cancel a cruise for any reason, but guests may pay fare difference if the rebooking is at a higher cruise fare.

GovX and VCS Bookings

MVAS will not charge any change fees for members who are modifying their sailing due to deployment. For members who are modifying their sailing for other reasons, the following fees apply.

Sailing Modification

  • More than 60 Days prior to Sailing: $0.00 Per Booking
  • 59 - 8 Days prior to Sailing: $25.00 Per Booking (fare difference when/where applicable)
  • Less than 7 Days prior to Sailing is not permitted and will constitute a cancellation       

Guest Modification

  • Adding a Guest: $0.00
  • Changing more than 48 Hours to Sailing: $25.00 Per Booking
  • Changing less than 48 Hours to Sailing: $50.00 Per Person

No Shows & Denied Boarding

  • Guest must call Customer Service within 24-hours. Booking reinstatement will incur a $150 fee per cabin, plus fare difference when applicable.

Cancelations or Delays of Cruises By MVAS

If MVAS cancels a cruise and you do not accept an alternate cruise or if MVAS delays a cruise for three (3) or more calendar days and you choose not to travel on a delayed or alternative cruise, then you may make a refund request. See our Nonperformance of Cruise: Refund Policy and Instructions.

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